How It Works
- Drop‑In Widget: Embed SoHive’s patented video engagement widget directly into your product pages in minutes.
- Instant Connection: Customers click to join a live video session — no downloads, no friction.
- Trust at Scale: Answer questions, showcase products, and close sales in real time.
Turn Browsers into Buyers with
Interactive Video Engagement
SoHive makes online shopping feel human. Drop‑in video
widgets let your customers connect instantly, ask questions,
and build trust — right when it matters most.
Host Live Office Hours — Be available when your customers need you most
Engage in Real-Time Discussions — Answer questions, showcase products, close sales, provide live support
Collaborate Instantly — Shoppers drop in without an invitation for authentic conversations
Build Community — Create your branded virtual space to be personal and authentic
Boost Your Online Brand
Convenient Access
Attract Prospects
Personalize Sales
Connection at Scale
No apps, no code, yet complete control
over your own customized virtual room
Drop-in Anytime Hives
Host 24/7/365 always-on virtual rooms directly on your website
Perfect for connecting with customers when they want to buy, but need extra support. Build your digital customer community – anyone can join instantly without an invitation.
Scheduled
Open your virtual room during scheduled times, when you have staff available who can actively engage customers.
Schedule your Hive to be live for either one-time events like market research or for recurring times/days like for sales and support.
Build Your Hive in Minutes
1Easy Sign Up
Sign up on the web app or mobile apps to create your user profile in minutes
2Create your Hive (dedicated virtual room) on the webite
Manage Hives – Add Hive
3Easily embed your Hive on your website or share your drop-in video URL with others for instant meetings
4Download the SoHive mobile app to:
- get a text message as soon as someone visits your Hive
- View your notifications
- Share your virtual room URL
SoHive helps you embrace these trends
to boost engagement, personalization and growth
86%
of consumers say personalization leads to a 3x higher conversion rate and boosts website conversions.**
80%
of consumers prefer brands with personalized digital customer engagement.**
80%
of customers say the experience a company provides is as important as its products and services.*
51%
of people feel online collaboration tools make companies more innovative and open to teamwork.*
SoHive helps you embrace these trends
to boost engagement, personalization and growth
SoHive, Your Ultimate
Business Solution
Boost your Online Brand
Reflect your brand with a personalized Hive. Set your schedule, choose public or private access, and embed it effortlessly on your website for enhanced customer engagement solutions.
Drop-In Video
Always Available, Anywhere
Global Reach, Local Touch
What Makes SoHive SO UNIQUE?
Anyone, Anywhere, Anytime can join
Allow prospects to join your live chat without needing an invitation, making it easy to connect with new customers and expand your reach without any barriers.
Patent-Protected Technology
Our platform is built on proprietary, patent-protected innovation that competitors cannot replicate. This ensures your business stays ahead with unique capabilities and long-term differentiation in the market.
Built for E-Commerce Leaders
Designed specifically for high-volume online brands, the system scales seamlessly with customer demand. From conversion optimization to customer experience, every feature is tailored to help e-commerce teams drive measurable growth.
Secure, Compliant, and Reliable
Enterprise-grade encryption and data protection ensure every interaction is safe and compliant with global standards. With a highly reliable infrastructure, your team can operate confidently knowing uptime and customer privacy are always safeguarded.
Available on iOS, Android and Web
SoHive gives you a flexible video engagement solution that's ready to use on both iOS and Android devices, as well as any web browser. Stay connected from anywhere and deliver effective customer engagement solutions effortlessly by connecting with anyone, anywhere, anytime.
Frequently Asked Questions
What is SoHive?
SoHive provides businesses with their own virtual room, or "Hive,"
allowing them to host live office hours or schedule time with
customers or the community. Think of it as your business's
video-enabled virtual address, which can be easily added to your
website, or social media, or shared as a unique URL.
Is SoHive right for my business?
What's in it for me?
Will SoHive work for my business?
How long does it take to set up?
What do I need to do?
Why should I start using SoHive now?
How is SoHive different from other products?
What's included with SoHive?
What if SoHive doesn’t work for me?
How can I get started with SoHive?
Improve Your Digital Customer Engagement
Join SoHive and change how you
connect with and grow your community